Agent Object

Contains detailed information about the agent associated with the event. This includes both the agent’s core details and the user account information linked to the agent.

Table of Agent Object

Value NameDescriptionValue Type
idUnique identifier for the agent within the system.integer
user_idThe identifier for the user linked to the agent, usually representing the specific user account.integer
company_idThe identifier of the company the agent is associated with.integer
manager_idIdentifier for the agent's manager. If 0, it indicates that no manager is assigned.integer
project_manager_idIdentifier for the project manager associated with the agent. If 0, no project manager is assigned.integer
created_atTimestamp for when the agent was created in the system.string
updated_atTimestamp for when the agent’s information was last updated.string
deleted_atTimestamp for when the agent was deleted. If null, the agent is still active.string
userContains information about the user associated with the agent, including personal details, contact information, and metadata related to system permissions and settings.object

Example of Agent Object

"agent": {
			"id": 0000,
			"user_id": 0000,
			"company_id": 0000,
			"manager_id": 0,
			"project_manager_id": 0,
			"created_at": "2023-01-23 23:45:34",
			"updated_at": "2023-01-23 23:45:34",
			"deleted_at": null,
			"user": {
				"id": 0000,
				"first_name": "Enerflo",
				"last_name": "Admin",
				"email": "[email protected]",
				"valid_email": 1,
				"phone": "1111111111",
				"user_type": "",
				"meta_data": {
					"inactive": "0",
					"solo_email": "[email protected]",
					"intercom_id": "123abc456def789",
					"aurora_email": null,
					"is_view_only": "0",
					"allow_optimus": "1",
					"notifications": {
						"dealFeedEmail": "1"
					},
					"valid_email_ts": "2024-07-17 23:53:39",
					"has_valid_email": 1,
					"solo_email_3104": "[email protected]",
					"sales_rep_license": null,
					"can_create_customers": "1",
					"primary_sms_supported": 0,
					"can_create_manual_installs": "1",
					"create_update_change_order": "1"
				},
				"timezone": "America/New_York",
				"force_logout": 0,
				"created_at": "2023-01-13 19:54:05",
				"updated_at": "2024-07-17 23:53:39",
				"deleted_at": null,
				"invite_expires": null,
				"invite_token": null,
				"is_active": 1,
				"intercom_hash": "123456abcdef789"
			}
		}