New Appointment Example

This webhook is used when a new appointment for a customer is created. The request body contains detailed information about the appointment, including start and end times, appointment type, customer information, and the creator's details.

Value NameDescriptionValue Type
nameName of the appointment.string
enerflo_apt_idEnerflo appointment IDinteger
idAppointment ID.integer
survey_idSurvey ID associated with the appointment.integer
tzTime zone of the appointment.string
enerflo_customer_idEnerflo customer ID.integer
external_customer_idExternal customer ID.integer
start_timeAppointment start time in ISO 8601 format.string
end_timeAppointment end time in ISO 8601 format.string
appointment_dateDate of the appointment.string
appointment_start_timeStart time of the appointment in 12-hour format.string
appointment_end_timeEnd time of the appointment in 12-hour format.string
start_time_iso8601Start time in ISO 8601 format.string
end_time_iso8601End time in ISO 8601 format.string
start_time_localLocal start time.string
end_time_localLocal end time.string
start_time_only_localLocal start time in 12-hour format.string
end_time_only_localLocal end time in 12-hour format.string
start_time_local_rfcLocal start time in RFC format.string
end_time_local_rfcLocal end time in RFC format.string
unix_timeUnix timestamp for start time.integer
unix_time_endUnix timestamp for end time.integer
start_time_zuluStart time in Zulu format.string
end_time_zuluEnd time in Zulu format.string
start_time_rfc822Start time in RFC 822 format.string
end_time_rfc822End time in RFC 822 format.string
start_time_rfc850End time in RFC 822 format.string
end_time_rfc850End time in RFC 850 format.string
lenDuration of the appointment in minutes.integer
statusAppointment status.string
external_notesExternal notes related to the appointment.string
internal_notesInternal notes related to the appointment.string
timezoneTime zone of the appointment.string
appointment_typeType of appointment.string
appointment_type_idAppointment type ID.integer
appointment_statusStatus of the appointment.string
assignedOfficeAssigned office for the appointment.string
created_atAppointment creation timestamp.string
updated_atLast update timestamp for the appointment.string
creatorInformation about the creator of the appointmentobject
assigned_userInformation about the assigned user.object
epc_companyAn object containing detailed information about a specific market associated with the company.object
customerAn object containing comprehensive information about a customer, including personal details, contact information, and various associated metadata. Here is a detailed description of each key-value pair within the object.object
eventNameThe name of the event that triggered the current action or record. It typically indicates the type of operation or status change in the system.string

Example Payload


"body": {
		"name": "Enerflo Solar Consultation with Test Deal",
		"enerflo_apt_id": 00000000,
		"id": 00000000,
		"survey_id": null,
		"tz": "America/Los_Angeles",
		"enerflo_customer_id": 0000000,
		"external_customer_id": null,
		"start_time": "2024-10-11T13:00:00+00:00",
		"end_time": "2024-10-11T13:30:00+00:00",
		"appointment_date": "2024-10-11",
		"appointment_start_time": "1:00 pm",
		"appointment_end_time": "1:30 pm",
		"start_time_iso8601": "2024-10-11T13:00:00+00:00",
		"end_time_iso8601": "2024-10-11T13:30:00+00:00",
		"start_time_local": "2024-10-11T06:00:00-07:00",
		"end_time_local": "2024-10-11T06:30:00-07:00",
		"start_time_only_local": "6:00 am",
		"end_time_only_local": "6:30 am",
		"start_time_local_rfc": "Friday, 11-Oct-24 06:00:00 PDT",
		"end_time_local_rfc": "Friday, 11-Oct-24 06:30:00 PDT",
		"unix_time": 1728651600,
		"unix_time_end": 1728653400,
		"start_time_zulu": "2024-10-11T13:00:00Z",
		"end_time_zulu": "2024-10-11T13:30:00Z",
		"start_time_rfc822": "Fri, 11 Oct 24 13:00:00 +0000",
		"end_time_rfc822": "Fri, 11 Oct 24 13:30:00 +0000",
		"start_time_rfc850": "Friday, 11-Oct-24 13:00:00 UTC",
		"end_time_rfc850": "Friday, 11-Oct-24 13:30:00 UTC",
		"len": 30,
		"status": "confirmed",
		"external_notes": "",
		"internal_notes": null,
		"timezone": "America/Los_Angeles",
		"appointment_type": "In-Home",
		"appointment_type_id": 0000,
		"appointment_status": null,
		"assignedOffice": null,
		"created_at": "2024-10-10 18:58:48",
		"updated_at": "2024-10-10 18:59:10",
		"creator": {
			"first_name": "Enerflo",
			"last_name": "Admin1",
			"email": "[email protected]",
			"valid_email": 1,
			"phone": "1111111111",
			"timezone": "America/Denver",
			"is_active": 1,
			"id": 00000,
			"meta": {
				"intercom_id": "0123abc456",
				"allow_optimus": "1",
				"valid_email_ts": "2024-10-02 23:49:45",
				"has_valid_email": 1
			}
		},
		"assigned_user": {
			"first_name": "Enerflo",
			"last_name": "Admin",
			"email": "[email protected]",
			"valid_email": 1,
			"phone": "1234567890",
			"timezone": "America/New_York",
			"is_active": 1,
			"id": 66211,
			"meta": {
				"inactive": "0",
				"intercom_id": "123abc456def",
				"is_view_only": "0",
				"allow_optimus": "1",
				"valid_email_ts": "2024-10-02 23:49:39",
				"has_valid_email": 1,
				"can_create_customers": "1",
				"primary_sms_supported": 0,
				"can_create_manual_installs": "0",
				"create_update_change_order": "0"
			}
		},
		"epc_company": {
			"id": 0000,
			"epc_company_id": 0000,
			"company_id": 0000,
			"meta_data": {
				"crmId": null,
				"ppwChanges": "1",
				"requestDelay": null,
				"epc_financing": "1",
				"enerfloDesigns": "2",
				"revisionFields": null,
				"accessProposals": null,
				"designProposals": "1",
				"state_overrides": null,
				"survey_type_ids": [
					"0000"
				],
				"ccEnerfloRequest": null,
				"chatNotifications": null,
				"showSolarDesignUser": "0",
				"disable_adder_pricing": null,
				"disableEpcUserCloaking": null,
				"proposalRequestSectionIds": [
					"0000"
				],
				"sales_org_project_settings": null,
				"disable_milestone_notification": null,
				"allow_sales_to_approve_contracts": null
			},
			"created_at": "2023-06-16 13:43:27",
			"updated_at": "2023-06-16 20:22:25",
			"disabled": 0
		},
		"customer": {
			"company_id": 0000,
			"office_id": null,
			"creator_id": 0000,
			"agent_id": 0000,
			"setter_id": null,
			"first_name": "Enerflo",
			"last_name": "Test",
			"email": "[email protected]",
			"mobile": "1234567890",
			"secondary_first_name": "",
			"secondary_last_name": "",
			"secondary_mobile": "",
			"secondary_email": "",
			"address": "20422 Beach Blvd #215",
			"city": "Huntington Beach",
			"state": "CA",
			"zip": "92648",
			"county": "Orange County",
			"lat": "33.66588930",
			"lng": "-117.98808800",
			"timezone": "America/Los_Angeles",
			"details": null,
			"external_id": null,
			"lead_source": "Social Media",
			"meta_data": {
				"class": "App\\Http\\Controllers\\CustomerController",
				"method": "in_app",
				"function": "addCustomer",
				"has_valid_email": 1,
				"primary_sms_supported": 0
			},
			"status_id": -1,
			"lead_router_id": null,
			"referral_id": null,
			"deleted_at": null,
			"language": "en_US",
			"unit_number": "",
			"initial_contact": 0,
			"deleted_by": null,
			"fullName": "Enerflo Test",
			"id": 0123456,
			"created": "2024-10-10T18:57:53+00:00",
			"updated": "2024-10-10T18:57:53+00:00",
			"fullState": "California",
			"fullAddress": "20422 Beach Blvd #215 Huntington Beach, CA 92648",
			"status_name": null,
			"created_by_name": "Enerflo Admin1",
			"created_by_email": "[email protected]",
			"created_by_phone": "(987) 654-3251",
			"creator": {
				"first_name": "Enerflo",
				"last_name": "Admin1",
				"email": "[email protected]",
				"phone": "1111111111",
				"timezone": "America/Denver",
				"id": 66219
			},
			"integrations": {
				"Enerflo V2": {
					"EnerfloV2Customer": {
						"integration_record_id": "123abc-654a-789c-123a-321456987",
						"record_type": "EnerfloV2Customer",
						"enerflo_id": 0000000,
						"last_synced": "2024-10-10T18:57:53+00:00",
						"updated_at": "2024-10-10T18:57:53+00:00",
						"created_at": "2024-10-10T18:57:53+00:00"
					}
				}
			},
			"owner": {
				"first_name": "Enerflo",
				"last_name": "Admin1",
				"email": "[email protected]",
				"valid_email": 1,
				"phone": "1111111111",
				"timezone": "America/Denver",
				"is_active": 1,
				"id": 00000,
				"meta": {
					"intercom_id": "123abc456def",
					"allow_optimus": "1",
					"valid_email_ts": "2024-10-02 23:49:45",
					"has_valid_email": 1
				}
			},
			"company": {
				"company_name": "Enerflo Solar",
				"company_phone": "1111111111",
				"company_address": "123 main street",
				"company_city": "New York",
				"company_state": "NY",
				"company_zip": "84622",
				"company_email": "[email protected]",
				"company_timezone": "America/Denver"
			},
			"customer_notes": "",
			"futureAppointments": [],
			"surveys": [],
			"loan_application_details": {
				"lender": "N/A",
				"application_status": "N/A",
				"application_date": "N/A"
			}
		},
		"eventName": "new_appointment"
	}