New Customer Note Example

The new_note webhook is triggered whenever a note is added to a customer. It provides details about the note, including the content, the customer it is associated with, the user who created it, and relevant timestamps.

Value NameDescriptionValue Type
idThe unique identifier for the note.integer
noteThe content of the note.string
parent_resourceAn object containing details about the parent resource associated with the noteObject
parent_resource.idThe customer ID associated with the note.integer
parent_resource.nameThe type of note is always 'Customer'.string
noteThe content of the note.string
user_idThe ID of the user who created the note.integer
timestampsAn object containing creation and update timestamps.Object
{
  "webhook_event": "new_note",
  "id": 1579985,
  "parent_resource": {
    "id": 2697241,
    "name": "Customer"
  },
  "note": "new customer note",
  "user_id": 40773,
  "timestamps": {
    "created_at": "2025-01-14 19:05:27",
    "updated_at": "2025-01-14 19:05:27",
    "timezone": "UTC"
  }
}